Network Administrator

Are you an experienced Network Administrator looking for a new opportunity in the IT field? Wilcox + Flegel is seeking a talented individual to join our dynamic team as a Network Administrator. If you have a passion for technology and a strong background in network management, we want to hear from you!

We offer an industry-leading benefits package

Full-time benefits include:

Company Mission

To create lasting partnerships with our customers, our employees, and the communities we serve.

Vision

We make distribution effortless.

Our Core Values

• Positively Impacting Others Create positive energy using empathy and kindness
• Adapt to Change Embrace, encourage and excel in a changing environment
• Team Environment Create synergy with common purpose and commitment
• Honest Communication Communicate to build trust and mutual respect
• Safe and Strong Work Ethic Consistently producing high quality work in a safe manner

Overall Essential Performance and Behavioral Expectations:

In the performance of each persons respective job responsibilities and duties, all Wilcox and Flegel Team Members are expected to meet the following as well:

• Consistently act in accordance with and model our Core Values.
• Performs all duties in a safe manner at all times.
• Perform consistent quality work within deadlines with or without direct supervision.
• Interact professionally with other Wilcox and Flegel Team Members, customers and suppliers.
• Work effectively individually and as a team contributor on all assignments.
• Work under pressure and be able to effectively manage stress as needed.
• Be accountable for behavior and achieving or exceeding results.
• Work independently while understanding the importance and necessity of clearly communicating and coordinating work efforts with other Wilcox and Flegel Team Members and organizations.
• Meet required attendance and punctuality standards established for the position.
• Bring your best each day in the performance of responsibilities and duties.
• Cooperatively and effectively perform other duties as may be assigned.

Position Summary:

The Network Administrator functions as a key contributor to the IT Department and overall organization to empower a creative, data driven culture to support the organization in achieving business goals by leveraging effective, progressive technology. The Network Administrator ensures the reliable performance & security of the IT network. Troubleshoots and resolves any network related hardware, software, user access or other problems. The Network Administrator participates in projects to gather user requirements, design, configure, evaluate and implement network systems & software. Monitors network performance and usage to maintain security and reliability. The Network administrator is responsible for addressing business issues and developing the local network or Office 365 to solve those issues. Additionally, the Network Administrator coordinates new software releases, fixes, and upgrades. Recommends new features or changes to configuration, and workflows based on user feedback. Responsible to role model our Core Values.

Essential Position Functions and Responsibilities:

• Oversees system performance and troubleshooting issues.
• Works directly with software vendors for product upgrades, optimization, and configuration.
• Implements and enforces cyber security policies.
• Performs system upgrades following new releases.
• Maintains internal documentation for system configuration and processes.
• Maintains computer networks and systems including software, VPNs, routers, and other physical hardware.
• Installs and configures network equipment to update or fix hardware or software issues.
• Communicates networking issues to other team members and management, especially in training users.
• Top level support for desktop related issues.
• Performs network design and capacity planning.
• Responsible for providing outstanding customer service to internal and external customers.

Critical Core Competencies and Skills:

• Administrative level management of Office 365 in a multi-user environment
• Knowledge and application of cybersecurity best practices
• Microsoft Active Directory, Azure Active Directory
• Office 365 Power Platform
• Working knowledge of SQL database structure, commands, queries.

• Excellent interpersonal skills as well as verbal and written communication skill
• Must be highly organized with strong ability to multi-task
• Able to assess competing demands and determine appropriate direction
• Proven ability to learn quickly and adapt to changing environment; agile, flexible and resilient

Minimum Education and Experience:

• Associate degree in a computer-related discipline required or equivalent combination of experience and education
• Microsoft power platform level II certification
• Microsoft 365 Admin certification
• Basic understanding of CSIA security frameworks
• Three to five years of networking experience, or a combination of education and experience

Preferred Education and Experience:

• Two to five years in a system admin role for Office 365.
• Proficient with or able to quickly learn networks and software used by the organization

Equipment and Software Requirements:

• Proficiency using Microsoft Office Suite (Word, Excel, Outlook).
• Office 365 power platform
• Office 365 Administration
• Fortinet firewall console
• Ubiquiti infrastructure software

Position Location/Working Conditions/Equipment

• Office Environment

Physical Requirements

• Typically sitting at desk
• Repetitive wrist, hand or finger movement
• Occasional lifting (40 lbs.)

Equipment

• Office equipment