Lead Cashier

Our Woodland Chevron Flyways location is looking to add a Full Time Lead Cashier to our team. If you are looking for a place where you can make a positive impact on the day to day lives of our customers and our community, this is the opportunity you have been waiting for! Our Cashiers come to us for our pay, benefits, and the stability that we offer, they stay for so much more!

Position Summary:

This position works in close partnership with the Convenience Store Manager and Store Team to promote safety, communication, development and excellence in customer service by providing day-to-day leadership in the managers absence and/or as directed by manager. Also works with manager and team in reviewing processes, seeking input, and working to improve our processes. This position is responsible for consistently role modeling our Core Values.

We offer an industry-leading benefits package for all of our full-time positions 

• Medical, Dental, Vision, RX, Optional FSA

• Optional Medical Waive Bonus

• Company paid Life Insurance, Short Term & Long Term Disability, and AD&D

• 401(k) with a generous company match

• Paid Time Off, 80 hours per year

• Working Holiday Pay

• Volunteer Employee Program – get paid to volunteer!

• Employee Fuel Discount Account

• Profit Sharing Program

• Wellness Program Incentives

• Recognition & Reward Program

• Team Member Referral Bonus

Essential Position Functions and Responsibilities:

• Performs many of the duties of the Store Team, plus acts as day to day lead for the Store team at their location and as directed by your Store Manager.

• Site Safety Point Person to help assure safe practices by team and follow-up on any safety concerns in partnership with manager and/or in managers absence.

• Helps conduct shift meetings and safety meetings. Maintains records of meetings, topic(s) covered and all attendees.

• Leads day to day problem solving with team, as directed by manager such as customer service question or concern resolution.

• Provides day to day coaching and development guidance to team in the spirit of being better together.

• Lead trainer for store team. May participate in development or revision of team training as needed. Ensures consistent training following established training protocols and requirements.

• Lead in market for consistent adaptation of Entrepreneurial Operating System (EOS) in partnership with manager.

• Participates in weekly (monthly?) Level 10 (L10) Leadership meetings. Provides input to Manager(s) and other Leads about issues, opportunities, challenges and wins.

• Master user of the Tablet. Facilitates and coaches effective adaptation and use of various software, including Paycom, Test Team Trainer, etc.

• Compiles reports and provides input as requested or assigned.

A day in the life of a Wilcox + Flegel Store Clerk (Cashier)…

As a Store Clerk for Wilcox + Flegel, you are the face of our organization to our valued customers. You might find yourself stocking our shelves, working the register, filling the hot case with our customers’ favorite grab and go food, or keeping our stores clean and easy to shop. Whatever you are doing as a valued member of our store, you are a critical piece of our mission of “Creating Lasting Partnerships with our Customers and Communities.”

Wilcox + Flegel is a match for you if…

You are looking for an employer that provides not only the basics…but SO MUCH MORE. We provide competitive pay and industry leading benefits that allow you to take care of yourself and the ones that mean the most to you. Our schedules allow you to spend time with those that mean the most to you, doing the things that you enjoy. We also offer development opportunities that line up with your professional goals.

You are looking for a STABLE and professional work environment that offers opportunity for advancement across departments In addition to owning 14 convenience stores Wilcox + Flegel has been a family owned fuel and lubricant distributor since 1952. Some of our 400+ team members have decades of tenure because we truly value our team members and invest in their learning and development.

You are looking for an employer that values a TEAM ENVIRONMENT. At Wilcox + Flegel, we all have a common purpose and commitment. Each of our roles is critical and contributes to the success of our organization. As a member of the team, you will be recognized and valued for your contributions, and you’ll have your teammates cheering you on and supporting you along the way!

We asked our Store Clerks why they choose Wilcox + Flegel every day and here is what they said…

"I like the camaraderie I have with my coworkers and customers. Work is fun!“​

“We have benefits, profit share, we get paid a fair wage, and I really enjoy who I work with.”​

“If you want a company that values you and wants to hear what you have to say and listens, Wilcox + Flegel cares.”

Critical Core Competencies and Skills:

• Excellent interpersonal communication skills

  • Strong verbal and written communication skills

  • Strong customer service and problem-solving skills

  • Business acumen

  • Able to assess competing demands and determine appropriate direction

  • Proven ability to learn quickly and adapt to changing environment; agile, flexible and resilient

  • Leadership

  • Accountability in self and instills same in others

  • Strong organizational skills and demonstrated attention to detail

  • Ability to interact effectively with others across all organizational levels

  • Ability to produce quality work as an individual or member of a team

  • Good judgement

  • Results Oriented and strong sense of personal accountability

  • Self-motivated, strong initiative

  • Effective coaching, mentoring and development skills

Minimum Education and Experience:

• High School Diploma or equivalent

• 6 months convenience store experience

Preferred Education and Experience:

• 3+ years successful performance as a store clerk, or equivalent combination of education and experience.

• Previous retail operations experience strongly preferred.

• Previous experience with compiling data and producing accurate, informative reports for management and executive leadership.

Licenses, Certifications and/or Registrations (note if Required or Preferred):

• Have or be able to obtain a food handlers card at start of position

• Attend Cardiopulmonary Resuscitation (CPR) training

• Attend and pass any other required training

Equipment and Software Requirements:

• The convenience store cashier should have the ability to operate the computer system and other necessary IT gadgets

Position Location/Working Conditions/Equipment

• Convenience Stores

Exposure to chemicals – such as cleaning/disinfecting agents

Physical Requirements

• Typically standing or walking – generally up to 4 hours at a time

• Typically bending, crouching, stooping

• Repetitive wrist, hand or finger movement

• Occasional lifting (40 lbs.)

Equipment

• Cash Register

• Office Equipment